Customer Relationship Management
Building a solid CRM foundation is no easy task. Organizations must not only identify the best CRM technologies for their business, but must also employ effective change management strategies to align their people and processes with customer relationship goals.
Z-Axis' CRM practice possesses significant experience implementing CRM solutions in a variety of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service.
We work with a wide range of industry leading CRM packages, including Oracle Siebel CRM, Oracle CRM On Demand, Microsoft CRM and Salesforce.com. Our services run across the system development lifecycle from development, implementation, and maintenance to testing, upgrades, and managed services.